House of Ateeq Brand Information

We don't offer gift cards at the moment, but exciting developments are underway!

• Digital gift cards will be available soon under the Gifting section of our website

• These will provide flexible gifting options for our premium customers

• Stay tuned for announcements about our upcoming gifting features

• Subscribe to our newsletter to be among the first to know when gift cards launch

We're committed to enhancing your gifting experience with premium digital solutions.

We welcome collaboration opportunities and would love to hear from you!

• Send your collaboration proposal to contact@houseofateeq.com

• Include your portfolio, social media handles, and collaboration ideas

• We review all partnership inquiries personally

• Our team responds to promising collaboration opportunities within 5-7 business days

We value authentic partnerships that align with our brand values and premium positioning.

Absolutely. Your privacy and data security are our top priorities.

• All data collection and processing follows our comprehensive Privacy Policy

• We utilize enterprise-grade encrypted systems for data protection

• Full compliance with applicable data protection laws and regulations

• Regular security audits and updates to maintain highest protection standards

• Transparent data handling practices with clear user consent mechanisms

Your trust is invaluable, and we're committed to safeguarding your personal information.

Yes, you have full control over your personal data.

• Request access to your stored personal information anytime

• Request corrections or updates to inaccurate data

• Request complete deletion of your account and personal data

• Contact contact@houseofateeq.com for data management requests

• All requests are processed within 7-10 business days

We respect your right to privacy and provide straightforward data management options.

We have comprehensive procedures for delivery issues.

• Contact us immediately if your order is delayed beyond the estimated timeline

• Provide your order number for efficient tracking and resolution

• If the courier confirms a lost package, we initiate immediate action

• Options include replacement shipment or full refund based on your preference

• We maintain communication throughout the resolution process

Your satisfaction is guaranteed, and we resolve delivery issues promptly.

Yes, 100% authentic products guaranteed.

• House of Ateeq sells third-party products sourced exclusively from authorized channels

• Our suppliers include authorized distributors, wholesalers, and brand partners

• All sourcing occurs within India to ensure quality control and authenticity

• We do not source products from outside India or unauthorized channels

• Regular quality checks and supplier verification processes

We stand behind the authenticity of every product we offer.

We maintain clear responsibilities for third-party products.

• Our primary role is facilitating secure transactions and reliable delivery

• We ensure all products are authentic and properly sourced

• Responsibility for product quality or manufacturer warranty lies with the brand

• We honor our comprehensive Refund & Return Policy for all products

• Provide support for warranty claims and manufacturer communications

While we facilitate the transaction, we ensure you receive proper support for any product issues.

We sincerely apologize for this inconvenience and will resolve it immediately.

• An expired product is considered defective under our policy

• Contact us immediately at contact@houseofateeq.com

• Provide your order ID and clear photos showing the expiration date

• After validation, we arrange replacement or full refund at no additional cost

• We cover all return shipping costs for expired products

Your satisfaction is guaranteed, and we address such issues with highest priority.