Terms & Conditions

1Terms & Conditions

Last Updated: 1st October 2025

Welcome to House of Ateeq. By accessing or using our website www.houseofateeq.com ("Site"), purchasing our products, or interacting with us, you agree to the following Terms & Conditions. These terms are designed to ensure transparency, fairness, and trust while protecting both our customers and our business.

Please read them carefully. If you do not agree with these Terms, you should not use our Site or purchase our products.

2About Us

• Trade Name: House of Ateeq
• Legal Name: Cosmetics & Co.
• GST Number: 36CBNPM5311E1ZR
• Registered Address: H.No:8-1-284/OU/37, OU Colony, Shaikpet, Rangareddy, Hyderabad, Telangana, India
• Contact Email: contact@houseofateeq.com

House of Ateeq is committed to offering 100% halal, authentic, and pure Islamic lifestyle products, sourced under our own brand or from trusted, authorized distributors.

3Eligibility

• To purchase from our Site, you must be at least 18 years old or have parental/guardian consent.
• By placing an order, you confirm that the details you provide (name, address, contact details, payment information) are accurate and complete.

4Use of Website

When using our Site, you agree to:

• Use it only for lawful purposes.
• Not engage in fraudulent activities such as misuse of discount codes, false chargebacks, or identity theft.
• Not attempt to damage, disrupt, or interfere with our website security or infrastructure.

5Product Information & Availability

• We make every effort to ensure our product descriptions, prices, and images are accurate.
• All products are authentic, halal, and sourced from India through verified suppliers or under our own brand.
• Prices and availability may change without prior notice, though we will always honor confirmed orders.

6Orders & Payments

• Orders are accepted once confirmed through our Site.
• Payments are processed securely via Shopify and trusted payment providers. We do not store your full payment details.
• We reserve the right to decline or cancel orders in cases of suspected fraud, incorrect pricing, or regulatory restrictions.

7Shipping & Delivery

• We ship both domestically (India) and internationally, with estimated delivery timelines outlined in our Shipping Policy.
• Customs duties, import taxes, or additional fees (for international orders) are the responsibility of the customer.
• We are committed to delivering your products safely, packaged with care to maintain product integrity.

8Returns, Refunds & Cancellations

• Please refer to our detailed Refund & Returns Policy for conditions on returns, exchanges, and refunds.
• Orders may be cancelled within 24 hours of purchase if not already processed or shipped.

9Intellectual Property

• All content on this Site — including text, images, designs, product descriptions, brand name "House of Ateeq", and trademarks — are the intellectual property of Cosmetics & Co.
• You may not copy, reproduce, modify, or use our content for commercial purposes without prior written consent.

10Limitation of Liability

• House of Ateeq ensures all products are authentic, halal, and quality-checked before dispatch.
• Product Suitability: It is the customer's responsibility to read the ingredient lists and use the products as directed. We recommend performing a patch test before applying any new cosmetic or perfume product. House of Ateeq is not liable for any individual allergic reactions or adverse effects resulting from the use of our products.
• However, we shall not be held liable for:
  • Minor variations in product packaging due to manufacturer updates.
  • Delays caused by courier services, customs clearance, or events beyond our reasonable control.
  • Improper use, misuse, or storage of products by the customer.

Your statutory consumer rights remain fully protected under applicable laws.

11Compliance & Customer Protection

• We strictly comply with Consumer Protection Laws in India (CPA 2019) and relevant international consumer standards for our global customers.
• All claims, promotions, and advertising are made in accordance with Google Ads policies to ensure transparency and honesty.

12Termination of Access

We reserve the right to suspend or terminate access to our Site if a customer engages in:

• Fraudulent activities, abuse of services, or violation of these Terms.
• Behavior that may cause harm to our business, reputation, or other customers.

13Governing Law & Jurisdiction

• These Terms shall be governed by and interpreted under the laws of India.
• Any disputes shall fall under the exclusive jurisdiction of the courts in Hyderabad, Telangana, India.
• Dispute Resolution: We are committed to customer satisfaction. If you have an issue or dispute, we encourage you to contact us first at contact@houseofateeq.com to seek a resolution amicably before pursuing formal action.

14Updates to Terms & Conditions

• We may update these Terms & Conditions from time to time to reflect changes in our business, laws, or customer needs.
• The "Last Updated" date at the top of this page will always indicate the latest version.