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House of Ateeq Payment Help Center
Find answers to your questions about payments, refunds, and more
Secure Payments
Secure payments processed through trusted, encrypted payment gateways.
Easy Refunds
Quick refund processing for cancelled or returned orders
Data Protection
Your payment information is always encrypted and secure
Support Available
Get help with any payment-related issues
💳 Accepted Payment Methods
Credit & Debit Cards
Visa, Mastercard, RuPay, Amex
Payments-Related FAQs
We offer multiple secure payment options:
- We accept major credit and debit cards including Visa, Mastercard, RuPay, and American Express.
No. COD is not available.
We currently only accept prepaid payment methods to ensure a smooth and secure transaction process.
Yes, absolutely.
All online payments are processed securely using encrypted payment gateways. We follow strict data protection and security standards to ensure your transactions are safe.
If your payment fails:
Double-check your card details, or balance and try again.
If your payment was deducted but your order wasn't placed, Refunds are typically processed within 5–7 business days, depending on your bank.
Currently, we allow only one payment method per order.
However, you can combine a gift card or coupon code with another payment method.
Using a coupon is simple:
At checkout, enter your code in the "Apply Coupon" field. The discount will appear in your order summary before payment is completed (if applicable).
Currently, we do not offer EMI or BNPL options.
We may introduce these in the future for added flexibility.
If you don't receive a payment confirmation but the amount is debited, don't worry.
Please contact our customer support with your transaction ID, and we'll resolve it at the earliest.
Prepaid Orders: The amount is refunded to your original payment method within 5–7 business days after the return is processed.
Yes. All prices displayed on our website are inclusive of applicable taxes unless otherwise specified at checkout.
Yes. A proper tax invoice is generated for every successful order.
The invoice includes product details, applicable taxes, and order information.
If you are a registered business customer, you may use the invoice for GST input credit as per applicable tax laws.
Please ensure that your GST details are entered correctly at the time of placing the order.
You can download your invoice from My Account > Orders after your order is confirmed.
If you face any issues, please contact our support team at contact@houseofateeq.com.
Still need assistance with payments?
We're here to help! Choose the most convenient way to contact us:
